Before you place an order.

Our initial focus is Southeast Asia and South America. Share the destination country and city or port so the quotation can reflect the correct commercial and technical requirements.

Configuration depends on the model. Include voltage, phase, frequency, plug or connection requirements, and LPG or natural gas details in your inquiry. The final configuration is confirmed in writing before production.

Equipment pricing depends on the model, technical configuration, quantity, packing and destination. Send an inquiry and we will prepare a formal quotation for the required scope.

Yes. Send the menu, expected covers or daily output, floor plan if available, utilities and target opening date. We can help assemble a practical equipment shortlist.

Available shipping terms and routes depend on the destination and order. The quotation will state the agreed Incoterm, packing scope, estimated dispatch timing and whether freight is included.

Payment methods and milestones are stated in the formal quotation or proforma invoice after the equipment and delivery scope are confirmed.

Coverage varies by product and project. The quotation or order confirmation states the warranty period, covered components and support route. Manuals, parts identification and remote technical guidance may be provided where applicable.

Tell us the business type, menu, required capacity, destination, utilities, target timeline and any preferred models. Photos, equipment lists and layout files can be referenced in your message and shared during follow-up.